Shipping policy
Last updated: 8 November 2026
Where we ship
Anywhere in India. We do not ship outside India yet.
When your order leaves us
- Ready to ship: within 2 working days of payment.
- Made to order: 15 to 25 working days after you approve the design and pay the advance. We confirm the date with your estimate.
Delivery usually takes a further 3 to 7 working days. We send the tracking link on WhatsApp and email the day your parcel leaves.
Shipping charges
₹80 per order, for insured delivery. The charge is shown before you pay.
Fully insured
Every parcel is insured by us until it is delivered. If it is lost in transit, we replace the piece or refund you in full.
Safe delivery
- Parcels are handed over only against the OTP sent to your phone. The courier may ask for photo ID.
- We cannot change the delivery address after dispatch. Please check it at checkout.
- Do not accept a parcel that looks opened, cut or re-taped. Record an unboxing video from the sealed parcel and tell us within 48 hours of delivery if anything is wrong.
If delivery fails
If you refuse an undamaged parcel or cannot be reached after 3 attempts, it returns to us. For ready-to-ship orders we refund the amount paid minus the actual two-way shipping cost, which we show you. Made-to-order pieces are held for you and re-sent once you pay the re-delivery charge.
Pickup instead
You may collect any order from our Kurnool shop with your order number and photo ID.
Questions
Email kamisettyguruvaiah.jewellers@gmail.com or WhatsApp +91 78937 18515 (Mon to Sat, 10 am to 8 pm).