Privacy policy

Last updated: 8 November 2026

Kamisetty Rajesh, trading as Kamisetty Guruvaiah Jewellers ("KGJ", "we"), runs this website. This policy explains what personal data we collect, why, and the choices you have. It follows the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023.

What we collect

  • Contact and delivery: name, phone, email, address.
  • Order details: what you buy or ask an estimate for, sizes, design notes, and photos or sketches you send.
  • Payment: confirmation from our payment provider. We never see or store your full card number, CVV or UPI PIN.
  • KYC: PAN, and photo ID at pickup or buyback, where the law requires it.
  • Device and usage: IP address, browser and pages visited, through Shopify cookies.

Why we use it

  • To give estimates, make, deliver and support your order, including calls you ask for.
  • To issue GST invoices and meet tax, hallmarking and anti-money-laundering laws.
  • To prevent fraud and keep the site secure.
  • To send offers on WhatsApp, SMS or email, only if you opt in. Reply STOP or use the unsubscribe link at any time.

Who we share it with

Only what each needs: Shopify (our store platform, which may store data outside India), our payment gateway, our courier and insurer, our accountant, and government authorities when the law requires. We do not sell your data. Shopify's own use of data is described in the Shopify Consumer Privacy Policy.

How long we keep it

  • Invoices and order records: as long as GST and income-tax law require.
  • Design photos and chats: 2 years after your order, unless you ask us to delete them sooner.
  • Marketing consent: until you withdraw it.

Your rights

You can ask us to show you the data we hold, correct it, delete it (except what the law makes us keep), withdraw consent, or name someone to act for you if you cannot. We reply within 30 days.

Security

Only staff who need your data can see it, and payments are handled by our payment gateway. If a breach affects your data, we will tell you and the authorities as the law requires.

Children

We sell only to adults (18 and over). Parents may buy for their children.

Cookies

Shopify uses cookies for the cart, checkout and analytics. You can block them in your browser, but checkout may then not work.

Changes

We update the date at the top and post major changes on the site.

Questions or complaints

Grievance Officer: Sharan Kamisetty, kamisettyguruvaiah.jewellers@gmail.com, +91 78937 18515. We acknowledge within 48 hours and resolve within one month.