Last updated: 8 November 2026. Applies to KGJ pieces bought online or at our Kurnool shop, with the invoice.
Warranty: 6 months from delivery
- Covered, repaired free: manufacturing defects such as a broken joint or solder, a faulty clasp or lock, or a stone that falls out because the setting was faulty.
- Not covered: normal wear; pieces bent or broken by pressure, pulling or impact; silver tarnish (natural, and cleaned with a soft cloth); wear of plating or rhodium; pieces repaired or resized elsewhere.
- How: message us first. Send the piece by insured courier or bring it to the shop; we pay to send it back. Repairs take 7 to 10 working days. If a defect cannot be repaired, we replace the piece or refund it.
Lifetime exchange: 100% of metal value
- Exchange any KGJ piece for new KGJ jewellery at any time.
- Exchange value = net metal weight × purity × the day's rate, after we test the piece at our shop.
- Making charges, GST and shipping are not counted.
- Stones are returned to you, or valued separately in writing before you agree.
Buyback for money: metal value minus 3%
- Same calculation as exchange, minus 3%.
- Paid by bank transfer within 3 working days of testing.
- Bring the invoice and photo ID. We ask for PAN where the law requires it.
- Pieces without a KGJ invoice are valued at our standard old-gold or old-silver rate.
Questions: kamisettyguruvaiah.jewellers@gmail.com or WhatsApp +91 78937 18515.